After creating your email account from the  /siteadmin area, you can proceed through the steps below to set up the account in your Outlook  email software. The steps below will show you how to set up an IMAP account; this is generally your best choice if you will be using multiple devices to check the same account. You may need to change the incoming and outgoing mail server to mail.[ your actual domain name here] as opposed to imap.[ your actual domain name here] and smtp.[ your actual domain name here].

If it does not connect with mail.[ your actual domain name here] then please let us know and we will check the SSL settings to make sure that [ your actual domain name here] is also set to be included in the SSL certificate for your site.

The video below uses the example email address you@your-store.biz

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